Shipping Policy

Shipping and Delivery Policy

Thank you for shopping with us! We want to ensure your order arrives promptly and in excellent condition. Please read the following details about our shipping methods, times, rates, and eligible destinations.

1. Shipping Methods and Carriers
   We offer the following shipping methods:

   • USPS® Priority Mail®: Estimated delivery within 1 to 3 business days.

   Important Note for T-Shirt Orders:
   T-shirts are shipped directly from our supplier. This means that your order may be shipped in multiple packages, and you may receive separate tracking information for different items.

2. Shipping Times

   • USPS® Priority Mail®: 1 to 3 business days.

   • Processing Time:
     Orders are processed within (3) business days. Please note that t-shirt orders, as they are shipped directly from our supplier, may require an additional (2) business days for processing before being shipped.

   Delivery times are estimates provided by USPS® and are not guaranteed. Delays may occur due to weather, high volume, or other factors beyond our control.

   
   

3. Shipping Rates

   • USPS® Priority Mail®: [Rate or Free Shipping threshold, e.g., Free for two or more orders.
     Shipping rates are calculated at checkout based on your delivery address and the shipping method you choose.

     
     

4. Eligible Destinations
   We currently offer USPS® Priority Mail® shipping within the United States, including:

   • Domestic Shipping: All states and territories within the United States.

   Currently, we do not offer international shipping for t-shirt orders.

   
   

5. Order Tracking
   Once your order is shipped, you will receive an email with a tracking number and a link to track your package via USPS®. Please note that if your order includes t-shirts, you may receive multiple tracking numbers, as these are shipped directly from our supplier.

   
   

6. Shipping Issues

   • Delays: While we strive to meet our delivery timelines, USPS® may experience delays due to weather, high volume, or other unforeseen circumstances. We recommend tracking your package for the most up-to-date delivery information.

   • Lost or Damaged Items: If any items are lost or damaged during transit, please contact us immediately at orders@cafedeleche.net, and we will assist you in resolving the issue.

7. Customer Service
   If you have any questions about our shipping policies or your order, please don’t hesitate to contact our customer service team at orders@cafedeleche.net. We’re happy to help!